Resolve Helpdesk is a 100% web enabled, incident tracking system, which can be seamlessly integrated into any organization to efficiently manage support requests on all levels while streamlining key support processes. All you need is a standard browser to connect your customers, suppliers, partners and employees anytime, anywhere. Result: reduced costs and increased efficiency.
What can Resolve Helpdesk do for your organization?
  • Deliver around-the-clock support to your customers 
  • Automate workflow and support request escalation processes 
  • Provide access to configuration, infrastructure, and customer information for consistent support across your organization 
  • Decrease resolution time and streamline problem solving with knowledge management tools 
  • Improve enterprise employee productivity
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